Terms and Conditions

Welcome to UK Made Trading.

We wish to reiterate that this is a website to promote and facilitate the sale and purchase of goods made in the UK. If you wish to sell or buy goods which are made outside of the UK please use another website.
This site is operated by UK Made Trading Ltd UK Co. Registration number 8509122 registered office 58, Queens Rd, Nuneaton, Warkwickshire CV11 5JZ.

Please read carefully our terms and conditions so that you understand them. We want this to be a good and successful experience for buyers, sellers and advertisers. By using our site you agree with these terms and conditions. If you do not agree, please do not use the site.

Essentially we would encourage you to Be Good, Do Good, Feel Good.  If we all act with this ideal in mind we won’t need to specify terms and conditions.  If you need assuring that we have everyone’s best interests at heart and are operating legally, please read on.

If you have any comments or complaints to make about this site please email customerservice@ukmadetrading.co.uk.

Terms and Conditions of www.ukmadetrading.co.uk

In accessing www.ukmadetrading.co.uk and all related services you are agreeing to the following terms and conditions, they are in place to ensure that ukmadetrading.co.uk works for all participants.

These terms of use constitute a legally binding agreement between you and UK Made Trading Ltd and its website as at 1st March 2014 for all users. When you click on to “create account” or any other way of accessing the site, you accept these terms and conditions, which can change and be updated at our discretion without referral to you, and we suggest that you review our terms and conditions at regular intervals.

UK Made Trading Ltd provides you with a website that offers online services including UK made products for sale via individuals, businesses and a variety of services from the UK only. We are committed to supporting UK made products and services only. As such, we reserve the right to edit, change and delete offers of goods and services at our discretion.

We wish you a safe journey through the experience. We will make random checks to try to ensure there are no foreign goods for sale through the site, but as we cannot preview all of the contents, we can only act upon feedback to us via email.

UK Made Trading Ltd accepts no responsibility for the accuracy, errors or omissions of the advertising content. We offer no guarantee that the listings and adverts are complete, up to date or correct.

We do not guarantee the quality or effectiveness of products and services offered for sale on the Website.

We cannot guarantee a perfect service that will never fail or have supply issues, or total accuracy, but we will act with the best intentions to supply an effective service.  As the site is run on automated software errors can occur, and if they do please understand that we are not in breach of our terms and conditions and will not be held liable.

When you are purchasing items via this website Contracts are formed between you and Sellers. The part you play in this is acknowledging your responsibility in that you must evaluate the integrity and accuracy of the content; as UK Made Trading Ltd cannot be held liable for any claimed loss as a result of using the website through any format. Each order you place shall be deemed to be an offer by you to purchase the goods or services specified within it.

No order shall be considered to be accepted by the Seller until UK Made Trading Ltd issues an email acknowledging your order. The contract between you and a Seller will relate only to those goods and/or services notified in the email acknowledgement of order.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

Charging Policy

At this time we do not charge a listing fee for sellers to sell their goods via this site; providing that they will be paid for on the site and posted to the buyer we will charge 10% commission on the total price.
If you wish to sell an item which needs to be collected (and therefore money will change hands in person and not through this site) we will charge only a flat fee.

The flat fee is 10% of the sale cost up to a maximum of £40.00.

This means if you are selling a high value item such as a car or a piece of furniture you will be paid when the buyer comes to collect.  We think this is a fair and reasonable charge to cover our site advertising administration costs, in comparison with other similar websites.

Accuracy of Content

Our sellers have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website.

Acknowledgement of Your Order

To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.

Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order. Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.

Ordering Errors

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

Price

The prices payable for goods that you order are as set out on the website by the individual sellers. All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering information.

Payment Terms

We will take payment upon receipt of your order from your credit or debit card or Paypal account. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.

Delivery Charges

Delivery charges will vary according to the size and weight of goods ordered and by which seller, they will be itemised so you will know in advance of confirming the order what you will be charged. Any delivery times are quoted in working days.

Goods will be delivered to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when the seller’s courier (or other) company attempts to deliver. The seller cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by their negligence).

Import Regulations and Duty

If you order goods from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Risk and Ownership

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and the seller will not be liable for their damage, loss or destruction. You will only own the goods once they have been successfully delivered.

Cancellation Rights

Under the Consumer Protection (Distance Selling) Regulations 2000 you have the legal right to cancel your order up to seven working days after the day on which you receive your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing or in any other durable medium if you wish to cancel your contract; we have included on this site a Cancellation of Goods Form.  

You cannot cancel your contract if the goods you have ordered are bespoke (i.e. personalised or specifically made to order), newspapers or magazines or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you.

If you have received the goods before you cancel your contract then you must send the goods back to the seller’s address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to the seller at their contact address at your own cost and risk as soon as possible.

Once you have notified us and the seller that you are cancelling your contract, any sum debited by us from your credit or debit card will be re-credited to your account as soon as possible and in any event within 30 days of cancellation.

Cancellation by a Seller

Sellers reserve the right not to process your order if:

  • They have insufficient stock to deliver the goods you have ordered;
  • They do not deliver to your delivery address; or
  • One or more of the goods you ordered was listed at an incorrect price due to a typographical error.

If your order is not processed for any of the above reasons, you will be notified by e-mail and your account re-credited of the sum deducted by us from your credit/debit card or Paypal account as soon as possible, but in any event within 30 days.

Refusal of Transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of the refusal or for the unwinding or suspending any transaction after the processing has begun.

If we do not process you order for any reason we will notify you by email and will re-credit to your account any sum deducted by us as soon as possible, but in any event within 30 days.

Liability

If you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery we will provide you with a full refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site.  The importation or exportation of certain of our goods to you may be prohibited by certain national laws.  We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law; or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.  You have certain rights as a consumer including legal rights (e.g. under the Sale of Goods Act 1979 (as amended) relating to faulty and/or mis-described goods.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to UK Made Trading Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

Links

www.ukmadetrading.co.uk provides links to other websites for your information. If you use these links, you leave the site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.

You may link to our home page on the site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. UK Made Trading Ltd expressly reserves the right to revoke the right granted in this clause for breach of these terms and conditions and to take any action it deems appropriate.

You should not frame this site on any other website, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission at any time.

Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 58 Queens Road, Nuneaton, Warwickshire CV11 5JZ or emailed to customerservice@ukmadetrading.co.uk and all notices from us to you will be by email, post or displayed on our website from time to time.

Law, jurisdiction and language

Any contracts brought into being as a result of this website being used are governed by and construed in accordance with English law. Parties to any such contracts agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Third party rights

Any listings and offers in any format posted on www.ukmadetrading.co.uk and any other form of contact are the total responsibility of the person who created the content, and any content uploaded or made available to you is at your own responsibility.

Please be clear that UK Made Trading is not responsible for the content of the website. We supply an email contact so if you have any cause for complaint or dissatisfaction with the content for whatever reason, we will endeavour to address all concerns: customerservice@ukmadetrading.co.uk.

The links you choose to make to other websites through ours are at your own risk. We do not guarantee the accuracy of postings.
•    The “advertiser” is the person who chooses to use UK Made Trading Ltd to advertise and may be an individual or business in various formats.

•    The “user” is any person who visits, or uses the www.ukmadetrading.co.uk website.

•    The “advert” is a listing and is an offer made and can include links to other websites. UK Made Trading Ltd will take action to modify, edit, remove or reject any adverts that breach the integrity of the website without notice or reason given.

If any term is deemed to be invalid, all other terms remain valid.

We reserve the right to alter and revise the Terms and Conditions and changes will be available to view at all times on wwwukmadetrading.co.uk.

Our Terms and Conditions are established under the jurisdiction of English law and English courts would resolve any dispute.

The Responsibility of the Seller:

Under the provisions of the Consumer Protection (Distance Selling) Regulations 2000, you must provide the following information to customers prior to making a purchase:
•    The full name of the business
•    The full postal address of the business if the payment is required before receiving the goods.
•    The total price of the goods including VAT
•    Where applicable the cost of delivery
•    Arrangements for delivery which must be made within 30 days of the order unless specified otherwise.
•    The customer’s right to cancel the order and whether the customer is responsible for the cost of returning the goods.
•    How long an offer or price remains valid.

Safety and quality of sale items is of utmost importance. Your products will comply with the applicable health and safety requirements under UK laws.

The product description must include any warnings that are necessary. The materials used for producing the goods must be legal and safe under all required UK safety requirements.

You must clearly communicate your delivery strategy to customers in addition to the terms and grounds of return of goods, shipping, pricing, payment and selling policies.
If you have any questions about our terms and conditions, please contact us.

Privacy

You acknowledge and agree to be bound by the terms of our privacy statement.

Security

We endeavour to take all reasonable steps to protect your personal information.  However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Cookies

Please refer to our cookies policy.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose.  You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10.  Any request should be sent to Customer Service, UK Made Trading Ltd, 58 Queens Rd, Nuneaton, Warwickshire CV11 5JZ.